THE HAIR EMPIRE ACADEMY™ PRIVACY POLICY

Effective Date: Upon Website Use, Purchase, Enrollment, or Submission of Information

Legal Business Name: Abundant Beauty Studios LLC

Brand/DBA: The Hair Empire Academy™ by Monica Lee

Business Type: Limited Liability Company (LLC)

EIN: 33-2702228

Business Address: 3554 Peppervine Dr, Orlando, FL 32828, United States

The Hair Empire Academy™ respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, download free resources, purchase products, enroll in The Hair Empire Academy™, participate in our community, or communicate with us through email, SMS, forms, or other platforms.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with The Hair Empire Academy™, we may collect information including:

Personal Information

• Full name

• Email address

• Phone number

• Billing information

• Mailing or business information voluntarily provided

• Information submitted through forms, surveys, or applications

Purchase & Account Information

We may collect information related to:

• Academy enrollment

• Product purchases

• Payment and transaction status

• Skool or community access

• Login or account activity

• Digital resource access

• Support requests

• Communications with our team

• Community participation

Information You Voluntarily Provide

You may also provide information when:

• Downloading the Hair Business Starter Checklist

• Joining a waitlist

• Completing a form

• Responding to an email or SMS

• Participating in The Hair Empire Academy™ community

• Submitting a testimonial, review, or success story

• Requesting customer support

You may also provide information when opting in to SMS/text messaging, including your mobile telephone number, SMS consent status, date and time of consent, method or source of consent, and communication preferences.

Device & Website Information

When you use our website, certain information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referral source

• Website activity

• Approximate location derived from IP address

• Cookies and similar tracking information

2. HOW WE USE YOUR INFORMATION

We may use collected information to:

• Process purchases and transactions

• Deliver The Hair Empire Academy™ and digital products

• Provide Skool community and classroom access

• Deliver free resources and downloads

• Send purchase confirmations and onboarding information

• Provide customer support

• Maintain customer and student accounts

• Personalize the student experience

• Improve our website, Academy, resources, and services

• Send educational content where permitted

• Send promotions, offers, and marketing communications where permitted

• Send Academy announcements and updates

• Communicate about purchases or account activity

• Operate email and SMS automations

• Measure website and funnel performance

• Analyze marketing and advertising performance

• Prevent fraud, misuse, or security issues

• Comply with applicable legal obligations

3. EMAIL COMMUNICATIONS

When you provide your email address, we may send transactional or service-related communications necessary to provide the product or service you requested, including:

• Purchase confirmations

• Login and access instructions

• Academy onboarding

• Customer support responses

• Important account or program updates

Where you have subscribed, opted in, or where otherwise permitted by applicable law, we may also send:

• Educational emails

• Hair business tips

• Academy announcements

• Promotional offers

• Product launches

• Marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related

communications regarding an active purchase, account, or support request.

4. SMS/TEXT MESSAGE COMMUNICATIONS

If you voluntarily provide your mobile telephone number and separately and affirmatively opt in to receive SMS/text messages from Abundant Beauty Studios LLC / The Hair Empire Academy™ by Monica Lee, we may send you recurring informational, educational, customer-service, and/or promotional text messages consistent with the consent you provided.

SMS consent is collected through a separate, voluntary opt-in mechanism. Acceptance of this Privacy Policy or our Terms & Conditions does not by itself constitute consent to receive promotional SMS/text messages.

SMS/text messages may include:

• Academy enrollment and onboarding information

• Purchase or account-related communications

• Customer support communications

• Academy reminders and updates

• Educational content

• Event or appointment reminders, where applicable

• Promotions and special offers

• Launch announcements

• Marketing messages

Message frequency varies based on your interactions with the Company, Academy enrollment, events, promotions, and other communications.

Message and data rates may apply depending on your mobile carrier and cellular plan.

Your consent to receive promotional SMS/text messages is not a condition of purchasing any product or service.

You may opt out of marketing SMS/text messages at any time by replying:

STOP

After you send “STOP,” you may receive a confirmation message acknowledging your opt-out request. You will not receive further marketing SMS messages unless you subsequently provide consent to receive them again.

For assistance with SMS/text messaging, reply:

HELP

Wireless carriers are not liable for delayed or undelivered messages.

We maintain records of SMS consent where applicable, including the mobile telephone number provided, date and time of consent, method or source of consent, and applicable communication preferences. These records may be used to administer SMS communications, honor opt-out requests, demonstrate compliance with applicable messaging requirements, and respond to customer inquiries or disputes.

We do not sell, rent, or share your mobile telephone number or SMS consent information with third parties for their own marketing or promotional purposes. SMS consent information is not shared with third parties for the purpose of allowing those parties to market their own products or services to you.

Your mobile telephone number and SMS consent information may be shared with service providers and technology providers that assist us with SMS delivery, customer support, business operations, compliance, or other services performed on our behalf. These providers are not authorized to use your SMS consent information for their own independent marketing purposes.

You may withdraw your SMS marketing consent at any time by replying STOP or contacting us using the information provided in this Privacy Policy.

5. PAYMENT PROCESSING

Payments may be processed through trusted third-party payment and financing providers.

Depending on the payment options made available at checkout, these providers may include:

• Stripe

• Affirm

• Afterpay

• Klarna

• Other approved payment processors or financing providers

The Hair Empire Academy™ does not directly store complete payment card numbers on its own systems when payment information is processed by a third-party provider.

Payment providers process information according to their own terms, privacy policies, and security practices.

6. COOKIES & TRACKING TECHNOLOGIES

Our website and funnels may use cookies, pixels, analytics tools, and similar technologies to:

• Operate and improve the website

• Understand visitor behavior

• Remember preferences

• Measure conversions

• Analyze funnel performance

• Improve marketing campaigns

• Deliver or measure advertising

• Understand how visitors interact with our content

Depending on our current technology setup, these tools may include:

• Google Analytics

• Meta/Facebook Pixel

• Google Ads

• GoHighLevel

• Email and SMS platforms

• Other analytics, advertising, or marketing technologies

Your browser may allow you to block or delete certain cookies. Disabling cookies may affect some website functionality.

Where legally required, additional consent options may be presented for non-essential cookies or tracking technologies.

7. THIRD-PARTY PLATFORMS & SERVICE PROVIDERS

The Hair Empire Academy™ may use third-party companies and platforms to operate and deliver our services.

These may include:

• Skool

• GoHighLevel

• Website and funnel platforms

• Email providers

• SMS providers

• Payment processors

• Financing providers

• Analytics providers

• Advertising platforms

• Customer support tools

• Cloud storage and technology providers

We may provide these service providers with information reasonably necessary to perform services on our behalf.

These providers may process information according to their own privacy policies and legal obligations.

We do not sell personal information simply because we use service providers to operate our business.

SMS service providers may process your mobile telephone number and related SMS consent information solely as reasonably necessary to provide messaging services on our behalf. We do not authorize SMS providers to use your mobile telephone number or SMS consent information for their own independent marketing purposes.

8. HOW WE PROTECT YOUR INFORMATION

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, online transmission, database, or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account or information has been compromised.

9. TESTIMONIALS, REVIEWS & USER CONTENT

Students and customers may voluntarily submit:

• Testimonials

• Reviews

• Business wins

• Success stories

• Photos

• Videos

• Screenshots

• Feedback

Where you have given us permission, or where the content has been intentionally submitted for promotional use, we may use such materials for marketing, educational, or promotional purposes.

Private community content will not automatically be treated as a public testimonial solely because it was posted inside a private student community.

Where appropriate, we may request additional permission before using identifiable private community content for public marketing.

10. YOUR PRIVACY CHOICES & RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of marketing emails

• Opt out of promotional SMS communications

• Request information regarding how certain personal information is used or disclosed

• Exercise other privacy rights available under applicable law

• Withdraw consent for promotional SMS/text messages at any time by replying STOP or contacting us directly

Certain information may need to be retained for legitimate business, tax, accounting, fraud prevention, contractual, or legal purposes.

To submit a privacy request, please contact us using the information below.

11. CHILDREN'S PRIVACY

The Hair Empire Academy™ is intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 13 through services directed to them.

If we learn that personal information from a child has been collected in circumstances prohibited by applicable law, we will take reasonable steps to delete it.

12. DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

• Provide purchased products or services

• Maintain Academy access

• Provide customer support

• Maintain business and transaction records

• Fulfill contractual obligations

• Prevent fraud or misuse

• Resolve disputes

• Meet tax, accounting, or legal obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

13. LINKS TO THIRD-PARTY WEBSITES

Our website, Academy, community, emails, or resources may contain links to third-party websites, platforms, vendors, manufacturers, or other external resources.

The Hair Empire Academy™ is not responsible for the privacy practices, security, or content of independently operated third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information.

14. CHANGES TO THIS PRIVACY POLICY

The Hair Empire Academy™ may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When changes are made, the updated Privacy Policy will be posted with a revised effective date where appropriate.

Your continued use of our services after an updated policy becomes effective is subject to the updated policy, to the extent permitted by applicable law.

15. CONTACT INFORMATION

For questions about this Privacy Policy, your personal information, SMS communications, or a privacy-related request, please contact:

Abundant Beauty Studios LLC

The Hair Empire Academy™ by Monica Lee

3554 Peppervine Dr

Orlando, FL 32828

United States

Support Email: [email protected]

YOUR ACKNOWLEDGMENT

By using our website, submitting information, purchasing a product, or enrolling in The Hair Empire Academy™, you acknowledge that you have had an opportunity to review this Privacy Policy.

Where separate consent is legally required for specific marketing communications, cookies, or other processing activities, that consent will be requested separately.

Where you separately opt in to receive SMS/text messages, you acknowledge that:

• SMS consent is voluntary and is not a condition of purchase

• Message frequency varies

• Message and data rates may apply

• You may opt out by replying STOP

• You may request assistance by replying HELP

• Your SMS consent information will not be sold or shared with third parties for their own independent marketing purposes

• SMS consent is collected separately from acceptance of our Terms & Conditions and Privacy Policy